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Contact TruePeopleSearch Customer Service

TruePeopleSearch Phone Numbers and Emails

Toll-Free Number:

  • (888) 838-4803
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TruePeopleSearch Email:

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How to Contact TruePeopleSearch?

Most Popular Number:

(888) 838-4803
Total calls: 457 Issues resolved: 2 Last call: Nov 16, 2024
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PissedConsumer Reporter

The TruePeopleSearch customer service email is support@truepeoplesearch.com. You can get support and answers to your questions via this address 24/7. You may also email your concerns to this contact if you want to reach the corporate office. They will provide an official response to your email after the problem investigation.

You can reach the company’s corporate office by filling out a contact form on their website. Find the option on their Help Center page and enter the required information. Make sure your contact info is correct and up-to-date. Describe the problem you’ve experienced or share your suggestions and click Submit.

You can receive help or information about the company’s services by calling this TruePeopleSearch phone number: 1-877-921-1102. A live representative is ready to assist with your inquiries, answer questions, or help with technical issues daily from 9 am to 6 pm ET.

This TruePeople phone number provides automated support 24/7. If you need help outside regular working hours, you can follow the instructions by choosing the options according to your problem. If it did not resolve your issue, contact customer care during business hours by phone or email your concerns to their mailbox. You can also try to reach them via official social media pages.

If you need a written response from the company’s corporate office, use this TruePeopleSearch contact mail address: True People Search, LLC-1317 Edgewater Dr. STE 590 Orlando, FL 32804. Describe your problem, providing details and documents related to the matter. Do not include the originals of your ID documents. Make copies of other important papers before sending them. You will receive the answer after the investigation of your issue. The company representatives will provide the information you’ve asked for, answer your questions, or offer ways to resolve your problem.

TruePeopleSearch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call TruePeopleSearch is 8888384803.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as TruePeopleSearch may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

TruePeopleSearch Website:

TruePeopleSearch Help Center:

Corporate Office Address:

TruePeopleSearch.com
PO Box 7775 PMB 29296
San Francisco, California 94120-7775
United States

TruePeopleSearch Rating Based on 47 Reviews

Rating details

1.2
more details
Customer service
Product or Service Quality
Value for money
Billing Practices

Rating stats

Rating trend

How Good is TruePeopleSearch's Customer Service?

Nikkole T
Nikkole T
Feels Disappointed | Mar 28, 2024

My overall experience with True People on scale from 1-10 and ten being the highest would be a 1. A low score. This company is not customer driven. No real person response, only message generated to all customers contact and calls. I've still haven't got any response regarding removing the records/ my information that this company posted on their website. I'm not a customer of this company neither do I desire to be given the experience I've had with True People.com. No representative or a real live person returns call or emails. Customer speak to an automated system for customers that reach out to this company.

Read full quote
Hester Qwi
Hester Qwi
Feels Disappointed | Sep 06, 2023

At one point one
Cause email they don’t respond customer service you would not get a respond. Is there a real customer support cause no one does not respond
And will take your money

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Jamarcus Mxd
Jamarcus Mxd
Feels Disappointed | Nov 29, 2022

They took my money in ain’t refunded it I’ve emailed in all

Read full quote
Andrea P Jhz
Andrea P Jhz
Feels Disappointed | Nov 09, 2022

I can’t access my membership to do searches, please tell me what to do

Read full quote
Dionna Jvp
Dionna Jvp
Feels Disappointed | Nov 09, 2022

Didn't go thru with the search and still was charged. And not $1 like it averted

Read full quote
Hellon Mno
Hellon Mno
Feels Disappointed | Oct 24, 2022

They charged my account after I unsubscribed!

Read full quote

Summary of TruePeopleSearch Customer Service Calls

457 TOTAL
CALLS
00:49 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TruePeopleSearch?

Payments and Charges Question:

  • “Fraud”
  • “Unauthorized purchase”
  • “I only chose the 99 cent trial they just billed my PayPal 32.95 I do not want this app”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Cancelled membership and you yook payment”

Request for Information Question:

  • “Personal information online”
  • “Need to ask questions and help with setting up my account”
  • “Remove my information”

Account Question:

  • “Closed account”
  • “I want my money you stold from my account refunded you saif in 3 days its been a week”
  • “You stild money out of my account”

Refund Question:

  • “Need my money back”
  • “Refund”
  • “Full refund for unauthorized”

Website/ Application Question:

  • “Opt Out website not a sunscriber”
  • “Remove my family and I information from your site”
  • “Bc my number has been on site for years and i am being harassed”

Cards Question:

  • “My card was charged for what?”
  • “I am calling because somebody has called in my name used my card for this true people search or something I did not authorize it by no means. I need my money put back on my card ASAP”
  • “Keep charging my card”

Product/ Service Question:

  • “Didn’t work over charged”
  • “The company does not work. It does not make sense app when you asked to cancel they do not.”
  • “Membership”

Staff Question:

  • “Never used service.want charges dropped”
  • “Did discontinue service”

Return/ Replace Question:

  • “I want to close my accoun and my funds be return. Thank You”

Other Question:

  • “People are using this to stalk me”
  • “Want my info deleted”
  • “Identity issues threaten”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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